We collect the data you provide through contact forms: your name, email address, phone number, and the content of your message. We may also collect technical data such as your IP address, browser type, and operating system, as well as information about your behavior on the site through cookies and analytics tools. This data is used exclusively to respond to your requests, improve our services, and ensure platform security.

Data processing is based on your explicit consent (GDPR Art. 6(1)(a)) and our legitimate interest in providing you with quality services (GDPR Art. 6(1)(f)). Purposes include: managing quote requests, communication related to corporate events and team building, improving the website experience, and complying with legal obligations. We do not use the data for automated profiling or automated decisions that affect your rights.

We use essential cookies for the site's operation and analytics cookies (Google Analytics) to understand how visitors interact with our content. You can manage your cookie preferences in your browser settings. Analytics cookies collect anonymous data and do not allow direct user identification. We do not use behavioral advertising cookies or third-party cookies without your prior consent.

Data is stored on secure servers within the European Union, with access restricted to authorized personnel only. The storage period is limited to the duration necessary to fulfill the stated purposes (maximum 3 years from the last interaction) or until consent is withdrawn. We implement appropriate technical and organizational measures (SSL encryption, firewall, role-based access) to prevent unauthorized access, loss, or disclosure of data.

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may transmit data to authorized processors (hosting providers, email services, analytics platforms) that comply with GDPR and are based in the EEA. In the event of legal obligations (e.g., requests from authorities), we may disclose data within the limits provided by law.

Under GDPR and CCPA (where applicable), you have the right to access, rectify, delete, port your data, and restrict processing. You may also withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise these rights, you can contact us at the email address or phone number indicated below. We will respond to your request within 30 days.

This policy was updated on January 1, 2025. We reserve the right to periodically modify the content, with prior notice via the website. We do not make misleading statements, use false urgency, fake recommendations, or unofficial brands. All our services are presented accurately, without unrealistic guarantees regarding results. For privacy-related questions, you can write to us at the address below.

For any request regarding your personal data, you can contact us at: Aleea Muncii 2/8, phone 0758361530, email info@explorecatalina.com. We respond within a maximum of 30 working days. Please specify "Privacy" in the subject line of your message for faster processing.